Virtual Teams

Welcome to the world of virtual teaming. We are all interconnected thus we can work with anyone at any time. Whether your organization has 20 people or 5000, your people will face the challenge of working virtually with people down the hall, in the building next door, as well as across continents and oceans.

As a result, individuals and work groups need to develop new and different practices and rules of engagement. Togetherness, teamwork, and empowerment, concepts of conventional wisdom are not enough when it comes to working virtually. It turns out that virtual team performance requires adherence to a simple set of disciplined behaviors that are called "team basics." When applied to performance challenges, that discipline produces results that are clearly superior to what small groups can produce working in a traditional hierarchy under a command and control discipline.

The program includes:

  • Developing a compelling and commonly held performance challenge that is operationalized.
  • Understanding the six-part discipline whereby team members with complementary skills commit to hold themselves mutually accountable to a common purpose, a set of common goals, and agreed-upon ways of working together.
  • Develop team leadership. Leaders are taught how to focus on building mutual accountability and performance focus while encouraging the team to delegate tasks, solve problems and make decisions.
  • Determining when to use the:
    • Traditional hierarchy with a single leader (i.e. tasks and goals are best accomplished by individuals working within a single leader’s direction
    • "Team discipline" format (i.e. tasks and goals require close collaboration among two or more people working together in real time with access to multiple leaders.)
  • Determining when temporary co-location is required.
  • Understanding the steps of integration so that various product components can work together.

Research is revealing that technology, in the form of groupware is certainly important, yet it is secondary to the basics of team discipline. When there are breakdowns, people can become fixated on the technology, missing the real problem---undisciplined behavior.

 

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